Privacy & Cookie Policy

We take our your privacy seriously

Who we are

We are Custom Carpentry Contractors Limited. Our website address is:

We are committed to maintaining the privacy of any personal information that you provide to us when visiting or using, and we will comply with the Geneal Data Protection Regulation (GDPR) and Data Protection Act 1998 requirements. The security of personal data is the right of every person. It is also a mandatory duty for every business.

This Privacy Policy describes how we treat personal information received about you (the user) when you visit this website.

  • Personal information is not automatically stored or captured, only your IP address is automatically captured by the web server.
  • Where personal data is voluntarily provided through email, electronic form or other enquiry, that data is kept securely and used by Custom Carpentry Contractors only for the purpose it was provided; it will not be shared with or sold to any third party.
  • We may disclose and use personally identifiable information in special circumstances (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.

This Privacy & Cookie Policy only covers Websites linked to and from the site are not covered by this policy and we recommend you review the Privacy Policy at each of these websites to determine how that site protects your privacy.

Cookies we use

Website usage information is automatically collected from your computer or other device when you visit

  1. We use ‘essential’ cookies, which are necessary for the functioning of the website.
  2. We also use cookies to help us understand and evaluate how visitors use and navigate our website on an aggregate basis. This information is collected by Google Analytics and helps us evaluate how visitors use and navigate our website on an aggregate basis, including the number and frequency of visitors to each web page, and the length of their visits. Google Analytics servers also automatically process and aggregate data such as visitor’s browser type, device type, operating system and mobile network information.

We cannot identify you from any of the data collected and cannot access your computer or any information about you. The data collected helps us to improve and adapt our site accordingly.

Personal data we collect

If you contact us regarding our products or services we will collect personally identifiable information from you that is likely to include, but may not be limited to your name, address, email address and telephone number. This data is kept secure; it will only be used for the purpose that you are providing it.

How we use the data we collect

We use information in two ways:

  • For the purposes for which you specifically provided the information.
  • We may use it to send you email notifications about new or existing products and services, or to otherwise contact you

What rights you have over your data

If you have contacted us through this website, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we update or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who to contact to exercise your rights

    If at any time you would like to know what personally identifiable data has been collected about you, to make any changes to any inaccurate data we hold, withdraw your consent to its use, ask us to delete your personal data, or exercise any other right under the GDPR / Data Protection Act, please just let us know:

    Contact Mark Courtney
    Call 01202 469834
    Or use our contact form

    Supervisory Authority

    If you are dissatisfied with our response to a request to exercise your Rights under the GDPR / Data Protection Act, you can lodge a complaint with the Supervisory Authority, in the UK this is:

    The Information Commissioner’s Office
    Water Lane, Wycliffe House
    Wilmslow, Cheshire SK9 5AF
    Tel: +44 (0)1625 545 745

    This Privacy Policy may be subject to change from time to time. We will post any changes here, so be sure to check back periodically.

    Last updated February 2024